Shipping & Returns
Bracium Shipping & Return Policy
Shipping & Delivery
We offer free shipping on all orders within the Netherlands.
- Processing time: 1-2 business days
- Delivery time: 4-9 business days
All orders are carefully packed and shipped with insured priority shipping. You will receive a tracking code once your order is shipped.
Returns & Refunds
We accept hassle-free returns within 14 days of delivery.
- Items must be unworn, unused, in original packaging with proof of purchase.
- To start a return, contact us at support@bracium.com.
- Once approved, you’ll receive return instructions. Returns sent without approval will not be accepted.
- Refunds are processed within 10 business days after inspection.
Damages & Issues
If your order arrives damaged, incorrect, or defective, contact us immediately so we can make it right.
Exchanges
Want a different item? Return your original purchase, and once accepted, place a new order.
Legal Notice: EU Cooling-Off Period
As per EU regulations, customers have the right to cancel or return an order within 14 days of delivery—no justification required. Items must be in original condition with packaging and proof of purchase.